The following letter has been sent out by Bombardier Recreational Products Inc. and BRP US Inc.
Dear Can-Am Side-by-side Owner,
This notice is sent to you in accordance with the
requirements of the Consumer Product Safety Act and the Canada Motor Vehicle
Safety Act. Bombardier Recreational Products Inc. and BRP US Inc. (BRP) have
decided that a defect which relates to motor vehicle safety exists on certain
side-by-side vehicle of the models below and are conducting a voluntary safety
recall.
Our records show that you own a potentially affected vehicle.
What is the potential
problem?
Failure may occur on steering column lower splines due to an
improper assembly of steering column to the rack and pinion. In some
circumstances, this situation may result in a loss of steering control and
possibly cause injuries or even death.
Which models are
involved?
Model Year Model
2011 Commander
2012 Commander
What should you do?
Immediately stop using your side-by-side vehicle and contact
an authorized BRP Can-Am side-by-side dealer and make an appointment to have
your vehicle inspected and repaired if necessary. The solution is the
measurement of the gap between the lower portion of the steering column and the
rack and pinion and if necessary the replacement of the steering wheel shaft or
the steering column. This work will be
performed at no charge to you.
What to do if you
feel this notice is an error?
This notice was mailed to you according to the most current
information we have available. If you no longer own this vehicle or some
information in this notice is incorrect, please contact BRP at your earliest
convenience.
If you have questions, need assistance, or to find the
nearest authorized BRP Can-am side-by-side dealer:
Visit: www.can-am.brp.com
Or call: 1-888-638-5397
9:30 to 17:30 Eastern time Monday to Thursday,
10:30 to 17:30 Eastern time Friday
Your continued satisfaction with your side-by-side vehicle
is important to us. Please understand that we have taken this action in the
interest of your safety and your vehicle's proper operation.
We sincerely apologize for any inconvenience this matter may
cause and urge you to schedule an appointment as soon as possible.
Sincerely,
After-Sales Service Department,
Bombardier Recreational Products Inc.
Click here
to view a full list of serial numbers involved in this recall.
