In cooperation with the Consumer Product Safety Commission, Kymco
USA
is advising the general public of a potential safety defect found on Kymco UXV
500/500i, UXV 500/500i LE and UXV 500/500i SE models. All vehicles produced for
model year 2009-2011 and a limited number of 2012 models are affected.
This potential hazard can cause serious injury or death if
not repaired by an authorized Kymco dealer. Kymco USA advises owners to stop
operation of this utility (UTV) vehicle until the repair has been made.
Potential Hazard:
The nature and extent of the possible defect or the risk is
due to an exposed portion of the exhaust system that could allow debris such as
leaves or brush or other flammable materials to catch fire and burn. The risk
includes the possibility of serious injury or death and or damage to property.
Kymco USA
reports about 1,876 vehicles are affected by this recall. To date, three cases have been reported of vehicles that have caught fire causing
damage to the vehicle. No injuries or deaths have been reported as a result of these
incidents.
Models Affected:
All Kymco UXV models including standard, LE and SE versions
produced as 2009 through 2011 and a limited number of model year 2012 as standard,
LE and SE models including fuel injected models.
Remedy:
Consumers should discontinue the use of this product and
return their UXV vehicle to a Kymco dealer in order for a repair kit to be
installed.
Consumer Contact:
For additional information, contact Kymco USA at (888) 235-3417 between 9
a.m. and 5 p.m. PT Monday through Friday or visit the firm's website at www.kymcousa.com
or by e-mail at info@kymcousa.com.
MODELS MODEL
YEAR Vehicle Identification
Number (VIN) RANGE
UXV 500 2009 RFBUS37A 09B100101
through 9CB490364
(CARBURETED
MODELS)
UXV 500LE 2010
UXV 500SE 2011
2012
UXV 500i 2012 RFBUS33A 4CB100101
through 8CB230205
(FUEL INJECTED
MODELS)
UXV 500i LE
UXV 500i SE
Frequently Asked
Questions Regarding Kymco UXV 500 Recall.
Q. Why is the firm conducting this recall?
A. Kymco USA is conducting this recall to keep our customer's
safe and to prevent potential injuries by correcting a safety issue.
Q. How can I tell if my Kymco UXV 500 is affected by the recall?
A. Kymco has determined that model name UXV 500, UXV 500 LE,
UXV 500 SE, UXV 500i, UXV 500i LE and UXV 500i SE model years 2009 through 2012
distributed by Kymco starting with VIN RFBUS37A09B100101 through RFBUS37A9CB490364
for MY 2009-2012 UXV 500, UXV LE and UXV SE models and fuel injected models
from VIN RFBUS33A4CB100101 through RFBUS33A8CB230205 for MY 2012 UXV 500i, UXV
500i LE and UXV 500i SE models. The UTV is labeled with the model name on both sides
of the rear fender area and the front of the hood with the brand and model name
Kymco model names UXV 500, UXV 500 LE, UXV 500 SE, UXV 500i, UXV 500i LE and UXV
500i SE with similar styled decals. These models are distributed in the colors
red, blue, black, gray, orange, silver and green. The VIN is located on the
frame behind the right front wheel.
Q. How can I take advantage of the recall?
A. Contact your nearest Kymco dealer and schedule an appointment
to have your vehicle repaired. If you cannot locate a dealer please contact Kymco
USA
at (888) 235-3417 or by e-mail at info@kymcousa.com
for assistance.
Q. What is the problem with my Kymco UXV 500?
A. Kymco has determined that there is an area of the exhaust
system that is exposed between the cargo bed and the engine cowling that could
allow combustible materials to ignite and cause a fire.
Q. My Kymco UXV appears to be operating okay. Can I continue
to use it?
A. No. Even though your product appears to be safe, Kymco is
asking all customers to immediately stop using the product and participate in
the recall by returning the product for a free repair.
Q. How long will it take for me to receive the repair?
A. Please allow one to two weeks from the date you contacted
us. We apologize for any inconvenience and assure you we are working as quickly
as possible to repair your product.
Q. Can I repair the product myself?
A. No. We urge you not to attempt to repair the product yourself,
due to the nature of the potential risk. Please return the vehicle to any
authorized Kymco dealer immediately for a free repair.
