Minneapolis – Polaris Industries (NYSE: PII) jointly announced with the U.S. Consumer Product Safety Commission, today, that the company is voluntarily recalling certain RZR 900 and 1000 off-road vehicles manufactured since model year 2013 due to reports of thermal-related incidents, including fires.
Detailed information about the recall is available at www.polaris.com/rzr-recall.
Polaris conducted a thorough investigation to pinpoint the root causes and put forward a comprehensive solution to address them.
“One of our foremost guiding principles is safety and ethics always,” said Scott W. Wine, Chairman and CEO, Polaris. “We know that the foundation of a good ride is a safe ride, and we have been proactive, aggressive and thorough in putting forth a plan to get our vehicles repaired and give us—and our customers—confidence in the safety of our RZR vehicles.”
All affected vehicle owners will be asked to contact a dealer to schedule a complimentary service appointment, which should take approximately one hour. Polaris is working quickly to source the necessary parts—and is allocating parts daily to dealers as they become available. Dealers will schedule appointments subject to parts availability.
“We are working day and night to inform our customers and dealers and to obtain the parts needed for the repairs we identified in our comprehensive analysis,” said Wine. “We apologize for the inconvenience to our customers as we work to ensure all the systemic thermal risks we identified are eliminated from our vehicles.”
Polaris has already begun implementation of its Corrective Action Plan and has made manufacturing updates in new production vehicles. Polaris also plans to include a warning on new production vehicles instructing riders not to carry fuel and other flammable liquids in their vehicles and cautions against carrying flammable liquids in previously produced models.
Here is the release from the Consumer Products Safety Commission
Polaris Recalls RZR Recreational Off-Highway Vehicles Due to Fire Hazard; Severe Burn Injuries, One Death
Recall Summary
Name of product: Polaris RZR recreational off-highway vehicles (ROVs)
Hazard: The recalled ROVs can catch fire while consumers are driving, posing fire and burn hazards to drivers and passengers.
Consumer Contact:
Polaris at 800-POLARIS or 800-765-2747 from 8 a.m. to 9 p.m. CT Monday through Friday and 9 a.m. to 5 p.m. CT Saturday and Sunday or online at www.polaris.com and click on “Off-Road Safety Recalls” on the main page of the Polaris website.
Description
Washington, D.C. – The U.S. Consumer Product Safety Commission (CPSC) in cooperation with Polaris Industries Inc., of Medina, Minn., is announcing a recall for about 133,000 Polaris Model Year 2013-2016 RZR 900 and RZR 1000 recreational off-highway vehicles (ROVs).
CPSC and Polaris warn consumers to stop using these recreational vehicles immediately and contact their Polaris dealer for a free repair. Polaris has agreed to voluntarily suspend sale of all recalled vehicles until they are repaired.
Polaris has received more than 160 reports of fires with the recalled RZR ROVs, resulting in one death of a 15 year old passenger from a rollover that resulted in a fire and 19 reports of injuries, including first, second and third degree burns.
Visit www.polaris.com to determine if your RZR ROVs VIN number is included in this recall.
2013/2014 RZR XP 900
3NSJT9EAXEF364144 – 3NSJT9EA4EF385345
4XAJT87A0DP456738 – 4XAJT87A8EF366714
2014/2015/2016 RZR XP 1000 *additional VIN numbers included. Visit Polaris.com.
3NSVDE992FF361215 – 3NSVDE998GF784060
4XAST1EA0EB165962 – 4XAVFE992GB344924
2015/2016 RZR 900 *additional VIN numbers included. Visit Polaris.com.
3NSVAE871FF366883 – 3NSVAE874GH861374
4XAVAA878FB926614 – 4XAVAE873GB673176
2015/2016 RZR S 900 *additional VIN numbers included. Visit Polaris.com.
3NSVBE870FF361395 – 3NSVBA876GH860331
4XAVBE879FP340592 – 4XAVBE876GB673749
2016 RZR S 1000 *additional VIN numbers included. Visit Polaris.com.
3NSVBE994GH102740 – 3NSVBE99XGH108171
4XAVBE995GP340655 – 4XAVBE997GB673744
The VIN is normally located on the driver’s side rear frame rail, above the PVT cover. Check your Owner’s Manual if you have any difficulty locating the VIN. VINs are not sequential and not all VINs in the ranges above are included in this recall. To determine if a specific ROV is included in this recall visit www.Polaris.com and click on “Off-Road Safety Recalls” under the “Rider Community” heading on the main page of the Polaris website.
The ROVs were sold at Polaris dealers nationwide from July 2012 through April 2016 for between $16,000 and $26,000. The ROVs were manufactured in the United States and Mexico and imported and distributed by Polaris.
Due to the serious risk of injury, owners and riders should stop using these recalled vehicles immediately. Repairs will start April 22, 2016. To schedule a free repair, consumers should call their local Polaris dealer. Contact Polaris at 800-POLARIS or 800-765-2747 from 8 a.m. to 9 p.m. CT Monday through Friday and 9 a.m. to 5 p.m. CT Saturday and Sunday or online at www.polaris.com and click on “Off-Road Safety Recalls” on the main page of the Polaris website.
